B2B improvement loops 🔁, working with agents 🤖, Convoy’s culture postmortem 🏗️

**TL;DR** - B2B product teams building improvement loops with AI agents; what working with agents actually looks like day-to-day.

The 10-Second Pitch

• AI agents in B2B workflows excel at high-volume, low-variance tasks - data entry, CRM updates, report generation
• Key to successful agent integration is designing good feedback loops for human-in-the-loop
• Convoy postmortem on failed AI culture initiative required reading for anyone doing this

Setup in 3 Steps

1. Identify highest-volume, lowest-variance B2B tasks first - that is where agents pay off fastest

2. Design explicit human review triggers based on confidence scores, not just task type

3. Read Convoy postmortem - failure modes they describe are universal

**Example Prompt:**

Design an AI agent workflow for a B2B sales team that triages inbound leads and schedules follow-up calls.

Verdict

Companies winning with agents in B2B picked right workflows and invested in human training, not just AI.